Under the New Zealand Privacy Act 2020 and the Australian Privacy Act 1988, you have the right to request access to the personal information we hold about you, or to request that we delete it. We will respond to all requests within 30 days.
To submit a request, copy the relevant template below, fill in your details, and email it to privacy@withaddison.com.
Request Access to Your Data
Use this template to request a copy of the personal information Addison holds about you.
Subject: Data Access Request
To the Addison Privacy Team,
I am writing to request access to the personal information you hold about me under the [New Zealand Privacy Act 2020 / Australian Privacy Act 1988 — delete as applicable].
My details:
Full name:
Email address associated with my account:
Account type (practitioner / client):
Please provide a copy of all personal information held about me, including any booking records, contact details, and account information.
If you require any further information to verify my identity or process this request, please contact me at the email address above.
Thank you.
Request Deletion of Your Data
Use this template to request that we delete the personal information we hold about you.
Subject: Data Deletion Request
To the Addison Privacy Team,
I am writing to request the deletion of the personal information you hold about me under the [New Zealand Privacy Act 2020 / Australian Privacy Act 1988 — delete as applicable].
My details:
Full name:
Email address associated with my account:
Account type (practitioner / client):
I request that you permanently delete all personal information held about me, including any booking records, contact details, and account information.
I understand that deletion may result in the closure of my account and that some information may be retained where required by law (for example, financial records).
If you require any further information to verify my identity or process this request, please contact me at the email address above.
Thank you.
What Happens Next
- We will acknowledge your request within 2 business days
- We will respond in full within 30 days of receiving your request
- We may ask you to verify your identity before we process your request
- If we are unable to fulfil your request, we will explain why
Questions
If you have any questions about your privacy rights or how we handle your data, please review our Privacy Policy or contact us at privacy@withaddison.com.